Frequently Asked Questions

Learn more about ITCPower and its factory through the following questions.

1. Are You A Factory Or Trading Company?

We are a manufacturer and we have our own factory.

2. Where Is Your Factory Located?

Our factory is in Changzhou City, Jiangsu Province, China.
It’s near Shanghai port. It’s about 1 hour by experss train or 4 hours by car from Shanghai to our city.

3. How Many Days For Production Delivery?

According to the used production schedule, ordinarily it costs 20-25 workdays for 2x40ft containers. Sample order in 5 days.

4. What Is Your Terms Of Payment?

Payment≤2500USD,100% in advance. Payment ≥ 2500USD, 30% T/T in advance, balance after production completed.

5. How About Quality Control In Your Factory?

We strictly operate full QC process, such as incoming inspection, process inspection, final inspection. Each engine, generator and water pump must be tested in production line. 

6. How About Guarantee?

We provide 1 year warranty for all products, which are Generator Warranty Statement (1500-1800RPM), Generator Warranty Statement (3000-3600RPM).

7. Purchase Notes Considering Above Questions

1. As the manufacturing factory, ITCPOWER works in internanional trade and can handle wholesale orders with containers’ capacity.

2. We aim to find our business partner as our internationl generator dealer. In order to lower both labor and transporation cost, we can go on the sample order as start. For portable machines, we can start from 10 sets as initial. For industrial type, we can try 1 set as usual.

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